InstaAlert provides monitoring, alarming and alerting capabilities for applications and processes that are vital to business performance.
An open standard based application, InstaAlert features an intelligent notification engine that provides event based and time based notifications. These can be multicast, unicast, or alternate routing of notifications with support of various communication channels like email, telephone and pager etc. It includes a web-based repository for all notifications with support for end user customer defined and rules based tasks or actions.
Be it the Avaya Interactive Response System, Avaya Voice Portal System, Avaya Predictive Dialer System, Scansoft Speech Recognition System or the applications that run on these systems, InstaAlert enables enterprises to have the best defense against worst case scenarios.
InstaAlert can be used to communicate effectively, share precise information and proactively launch Disaster Recovery and Business Continuance processes.