RSI’s suite of Business Intelligence products are open-standards based and provide the most effective way to Operate, Administer, Manage and Analyze your Self Service and Contact Center environments.

By deploying our Business Intelligence products, you can experience

  • Improved customer satisfaction and achieve higher ROI
  • Ease of deployment and administration
  • Improved fault management and reduced system downtime
  • Reduced operational costs and increased business Performance

  • All of RSI's Packaged Applications are VoiceXML 2.0 compliant for platform independence and ease of deployment.

    RSI’s Billing Platform (RSIBP) supports wireless service providers (MVNO and MVNE). It is based on modular SOA architecture that facilitates seamless integration with existing IT assets in an organization. The Real-time product development feature provides business users the capability to proactively react to dynamic market conditions. The rule based framework enhances fraud management and maximizes revenue.