Bangalore—
Aug 27, 2008— Real Soft, Inc. (RSI) an Avaya DevConnect Platinum
Partner and a strategic partner of Avaya Global Connect Limited (AGCL)
successfully completed a 3-day-long iComm'08 from June 11th to the
13th. iComm, an annual customer event of Avaya GlobalConnect, provides
a platform to demonstrate and showcase technology and solutions along
with its partners. The event is held at the state of-the-art AGCL
customer studio in Mumbai. The focus this year was firmly on demonstrating
all the solutions along with clear business benefits attached to each.
In iComm’08, RSI demonstrated its Business
Intelligent products, such as InstaAlert solution for logistics, Retail,
Banking and call centers. Since each session was focused on a specific
industry, RSI had a targeted audience for its offerings and solutions.
As part of the Business and Technology Track at iComm'08,
RSI showcased Order Management for Manufacturing
industry, InstaAlert for Logistics, and Voice
Resume for IT/IT Enabled Services (ITeS). The solutions showcased
for call centers were InstaAlert for NICE Monitoring
and CM Monitoring, Auto Attendant for Enterprises
and Password Reset (Part of eSupport) for large organizations.
“iComm’08 was a great event. Our participation
in the event shows our strong interest in developing business relationship
with Avaya Global Connect and I hope we achieved most of our objectives
of this event, specially meeting customers face to face and demonstrating
our value added solutions.” said Vasanth Kumar, Business Development
Manager, RSI.
“Event such as iComm’08 brings us closer
to our customers, help us understand the customer pain points and
develop business applications that address those concerns. The events
have given us market visibility and highlighted our strong relationship
with Avaya across the globe and especially with AGCL.” said
Hariharan, Chief Technology Officer, RSI.
Real Soft’s innovative end-to-end business communications solutions
for Finance, IT/ITeS, retail, manufacturing, logistics and other verticals,
were keen strengths to RSI offerings.
About Real Soft Inc:
Real Soft Inc., (RSI) is a global provider of information technology
services with corporate headquarters in Cranbury, NJ, USA and offshore
center-of-excellence in India. Since 1991, RSI has been a vendor of
choice to many Fortune-500 companies. RSI is quality compliant and
is an ISO 9001-2015 certified and SEI-CMM Level 4 Company. For any product
or service related queries, please send an e-mail to: marketing@realsoftinc.com
About AvayaGlobal Connect Limited:
Avaya GlobalConnect Limited is a leading enterprise converged communication
solutions provider in India. The company offers a comprehensive suite
of Solutions for Contact centre, Business Process Outsourcing and
end-to-end Converged communications.
Avaya GlobalConnect‘s ‘Customer Studio’ in Mumbai
is designed to provide customers with a first hand experience of the
power of intelligent communications that Avaya GlobalConnect and its
partners from around the world can bring to their businesses. The
Customer Studio aims at helping customers make confident decisions
about the choices they are making.
For more information, send an email to Corporate-Marketing@avayaglobalconnect.com
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