customers in the financial sector are increasingly attracted to explore and utilize our SmartSourcing delivery model. Our proven track record in this industry has motivated us to create a focused practice group to combine business knowledge and technology in providing value-added services.
Our Financial Services Specialist (FISS) group consists of industry experts specializing in all aspects of Brokerage, Investment Management, Insurance and Banking activities. This group represents a variety of international financial services functions and adds appropriate domain perspective to our technology team.
Among a diverse range of services and solutions provided to a global customer base, the following are some of our core competencies:
End-to-end IVR solutions ranging from requirements analysis to turnkey implementation
Expertise in latest technology including TTS, ASR, and Voice XML backed by partnerships with leading industry players
Voice enabling legacy and other applications using our IVR and CTI solutions
RSI IVR productivity enhancement suite – proven products to increase the effectiveness of your IVR investments
Our SmartSourcing delivery model can reduce your time-to-market delivery cycle while maximizing ROI. At the same time, our proven methodology can assure you of a better-than-current SLA and 24X7 coverage — all at a reduced cost.